Administrative Assistant

Adams Chiropractic is looking to hire a Full-time, Permanent Administrative Assistant to do the following:

Duties and Responsibilities:
1. Scheduling appointments: You will be responsible for scheduling appointments for patients.
2. Greeting patients: You will be the first point of contact for patients who come to the clinic. You will greet them, check them in, and verify their insurance information.
3. Managing patient files: You will be responsible for managing patient files, including updating patient information, verifying insurance information, and ensuring that all required forms and documentation are completed.
4. Coordinating with insurance companies: You will be responsible for coordinating with insurance companies to verify patient coverage, obtain pre-authorization for treatments, and process claims.
5. Answering phone calls: You will be responsible for answering phone calls from patients, insurance companies, and other interested personnel. You will need to have a good understanding of the clinic procedures, treatment options, and insurance requirements to be able to answer questions and provide assistance.
6. Billing and invoicing: You will be responsible for billing and invoicing patients, insurance companies, and other interested personnel. You will need to have a good understanding of the clinic pricing and insurance requirements to be able to accurately bill for services provided.
7. Ordering supplies: You will be responsible for ordering supplies for the clinic, including office supplies and equipment, therapy supplies, and cleaning supplies.
8. Managing patient feedback: You will be responsible for managing patient feedback, including addressing complaints or concerns, and communicating feedback to the appropriate interested personnel.
9. Managing clinic calendars: You will be responsible for managing the calendars of the clinic personnel, scheduling meetings, and coordinating schedules to ensure that patients receive timely care.
10. Performing other administrative tasks: You will be responsible for performing other administrative tasks as needed, such as data entry, and filing.

Qualifications:
1. Education and training: a post-secondary education in a related field, such as medical office administration is strongly recommended.
2. Experience: Prior experience working in a medical or healthcare setting would be considered an asset. Relevant administrative or customer service experience in other industries may also be considered.
3. Communication skills: You will need excellent communication skills to interact with patients, insurance companies, and other interested individuals/healthcare professionals. Strong verbal and written communication skills are essential.
4. Computer skills: You should be comfortable working with computers and software programs, such as electronic health records systems, scheduling software, and billing software. Proficiency in Microsoft Office programs, such as Word and Excel, is also important.
5. Attention to detail: You will need to pay close attention to detail to ensure that patient files are accurate, insurance claims are processed correctly, and appointments are scheduled properly.
6. Organizational skills: You should be highly organized and able to manage multiple tasks and priorities simultaneously. Strong organizational skills are essential for maintaining patient files, managing schedules, and keeping track of supplies and inventory.
7. Customer service skills: You should have excellent customer service skills to ensure that patients feel welcome and comfortable at the clinic. You should be able to handle patient concerns and complaints in a professional and empathetic manner.
8. Professionalism: You should present a professional appearance and demeanor at all times, representing the clinic in a positive light. You should maintain confidentiality and follow established protocols and procedures.
9. Physical requirements: You should be able to sit for extended periods, as well as lift and move equipment or supplies as needed.

● Rate: $18/hr
● Status: Full Time/Permanent
● 50% of Health Benefits covered by Employer
● Starting as soon as possible