Mission: Overseeing the daily operations of the Dining Room and Bar., the Food & Beverage Supervisor ensures that the highest standards are met through personal organisation, skilful supervision, constant training, coaching and professional conducts towards our guests.
Immediate Supervisor: Food and Beverage Manager
Job Summary: This is a working supervisory position, responsible for staff supervision including, training, motivating and coaching of bartenders and servers.
Key Duties and Responsibilities:
- Train all staff to provide excellent service focusing on our guests.
- Coach and motivatestaff to maintain those high levels of service standards
- Ensure all staff have the Responsible Beverage Server course.
- Assist the Food and Beverage Manager in maintaining a standard inventory of supplies and liquor.
- Work and communicate closely with all other departments to facilitate guest service and to ensure all Rodd Hotel Standards are implemented and adhered to.
- Assist in Conference Services as needed.
- Ensure all Human Resources policies are followed.
- Take a proactive approach to marketing and promotions of the outlets to hotel guests and the general public to improve business in our dining room, bar and banquet facilities.
- Perform other duties as assigned by your supervisor
Task List Index Food & Beverage Supervisor
1. Human Resource Management
2. Training/Coaching
3. Cost Control
4. Scheduling
5. Maintenance
6. Responsible Beverage Program
7. Knowledge of Wines & Wine Service
8. Up Selling
9. Working the Floor
10. Dining Room Layout & Organization
11. Auxiliary